tisdag 13 maj 2014

ITIL explained with coffee #ITILcoffee

After a short moment of inspiration i came up with the idea of creating a simple descriptions of ITIL processes based on a coffee scenario. After posting a few at Twitter (@howtoitil with hashtag #ITILcoffee) i got a number of requests asking if they are free to use. My reply, of course they are! So here they are, all of them.